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Submitted by tejswrp on Mon, 05/08/2017 - 22:41

Hello,
I am unable to communicate with new DMC4080 galil drive. The drive's error LED is turned on immediately after power up. Ive tried resetting the drive but unable to make the drive functional. Please help me in resolving this issue. Thank You

Comments 1

AndrewS on 05/09/2017 - 10:07

Hi tejswrp,
To best assist you, can you please email me your response at andrews at galil dot com? I will also follow up with a personal email.

Can you first provide me the serial number so I can look up the test reports?

Can you connect over serial using GDK? Do you get the '>' prompt in the terminal instead of the ':'?

If you are able to connect, is there an jumper on the pins labeled UPGD?

Regards,
Andrew