RMA Request

For repairs please fill out the RMA form and email to Shaila Shah shailas@galilmc.com.

 

It is always a good idea to contact Galil's technical support/Applications Engineering group first (800-377-6329 in the US or 916-626-0101 outside). The applications group can walk you through troubleshooting steps and potentially solve the problem over the phone.

Important information for the RMA form:

  • Technical contact
  • Serial number
  • Full description of problem
  • Address where to return the unit and any reference number required
  • Any special instructions
  • A PO or credit card is required if the unit is out of warranty. Contact Galil for warranty status and required authorization amount.